First Citizen Community Bank provides internet banking, current accounts, mortgages, savings accounts, credit cards and loans. We strive to provide our customers with a feasible option in contrast to our larger competitors.
We pride ourselves on our customer service and customer satisfaction levels, and we are always looking to put our customers at the core of what we do.
We pioneer banking that makes a positive difference to the lives of our customers and communities.
To be the efficient and financially sustainable UK retail and SME Bank that’s distinguished by co-operative values.
Role and Responsibilities of the Board
The Board has collective responsibility for the long term success of the Bank. Its role is to provide leadership of the Bank within a framework of prudent and effective controls which enables risk to be assessed and managed. It sets the Bank’s values and standards and ensures that its obligations to its shareholders, customers and other stakeholders are understood and met.